[Resolved]  A23.com — Regarding reactivate my account

Sir, i am member of a23.com since 2010.on 5-1-2022 i am request u cancel my account.but later i am decided to continue my account, so i am request dont cancel my account.but ur support reply me pls send us back with proper undertaking email and format.i don't understand what format or what is undertaking email? how can i contact u by contact us support page of a23.com, becox my account is deactivation now.so how can i do? so my question is what is undertaking email and what format u want? tell me clearly pls