Abn Amro — credit card concern

Address: 411001

Hi,

I was using the abn amro credit card during[protected]. I had an outstanding of 30, 000 and i wanted to close the account. So collection dept, told me i can pay 16, 000 and they can give full and final settlement to close the card. I paid this amount to the collection dept, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for nearly 9 years, which made me think my card account was indeed closed. But after 9 years i, e, in 2016 i got call from the bank saying i still have some 14000 to be paid to the bank as outstanding dues. I was surprised that my card was not closed, even after paying for full and final settlement. I refused to pay the amount and fought with the bank. Later they have added me in the cibil defaulter list. They have spoiled my credibility, because of which i could not utilise any loans or anything from other banks too. Someone, has to teach abn amro some ethics.