Abn Amro — false billing

Hi

I am Jitendra Wasnik from Mumbai had received the ABN AMRO credit card bill of zero amount (given as attachment) on May 2007. I have got the bill for the credit card which i never received. Through the bill I have called customer care in Chennai that not received my Credit card then they assured me that you will receive your card in a month. After some days i have received Credit Card PIN then i have called again to customer care. They gave me Docket no. of Overnight Express Courier services( written on PIN i received). And finally i got the card (attached) but after checking the same bill I came to know that the card is not a main card but add-on card. Again i called customer care for that then they told me that they need time to check that. Almost four months I have not received any followups. Because of this I never activated or used the card which i got. Apart from first bill i never received any further bill so even i stopped calling. After 10 yrs when i went to bank to apply for loan they said ur credit report is bad default payment of credit card by phoenix arc. Since 15 years I am using Same mobile no. and no default payment yet. Just because of your bank's false report my CIBIL record is bad. I am giving all the details of the card as an attachment,