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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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47%
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289
Pending
83
Resolved
115
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
With reference to your mail we have checked your account and we understand that your concern is regarding chips transfer to your Bank account.
We have checked your account and we see that your account is deactivated under duplicate policy and hence we request you to continue with your primary account.
Please be noted that to transfer your remaining balance to your Bank Account we need your Bank Document which is matching with the profile or else no where updated in Ace2Three and which should be under your name .
However please do share your proper scanning copy of your Bank proof Document (Cheque/Bank Passbook/Bank statement) which includes your name, IFSC Code, Bank account number so that we could check and assist you according.
Hence for more details we request you to email us from your registered mail id to [protected]@a23.com so that we could check.
Should you require any further assistance, Please email us to [protected]@a23.com.
Regards!
Team Ace2Three.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html