[Resolved]  Ace2Three — Add cash problem

Jan 03, 2022

Ace2Three Customer Care's response Hope you are doing good.

At the outset, we are sorry for the inconvenience caused.

Referring to your concern, we understand that you have made a purchase at A23 and the amount was debited from your bank account but not added to your A23 account real chips.

The amount which is debited from your bank account and not added to your real chips would be added to your A23 account real chips within 3 hours (or) refunded back to your bank account from which you have made the purchase within 7-10 working days.

In-case, if you have not received the amount even after 10 working days, please do get back to us with the bank transaction statement from date of purchase to till date. So that we can check .

Hence we request you to please get back to us from your registered mail id to [protected]@a23.com to assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.