Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
289
Pending
83
Resolved
115
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
Referring to your concern, we understand that your concern is regards to game were you suspect players to be involved in unfair game play .
However we are unable to determine the A23 account and the game table which you are referring. Also please be informed that A23 has deployed multiple fraud protection measures to ensure that our players stay protected from on-table collusion frauds, and also the games are being checked round the clock with the Best Anti-Fraud System to detect fraudulent behavior.
Hence we request you to get back from the registered mail id of the concerned account to [protected]@a23.com so that we could check and assist accordingly.
Kindly refer to the below link to know the security measures that we take for every player at A23.
https://www.a23.com/security.html
If you have any further queries/concerns, please email us at [protected]@a23.com .
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html