Ace2Three — Disabled account

Neelkkknhh

from Bihar Sharif, Bihar

Jul 27, 2022

Address: 1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, 110002, IN

Website: www.a23.com

Hello I am Neel recently I open account and playing ace2three and won 20000 and completed kyc but as I withdraw amount they disabled my account saying that unfair games played but not involve any such fraud activaty please look into the matter they steal customer money if the system is not fully secured or security not there that whatever unfair games happen in the system. Goverment should cancelled the permission once it fully secured they only use the word for company profit and steal money from millions o[censored]ser.

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Ace2Three customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2022

Ace2Three Customer Care's response Hope you are doing good.

With reference to your report we understand that your concern is regards to your A23 account status.

We are sorry to inform you that we are unable to determine your account user id with above provided details.

Hence we request you to share your account user id or get back to us from your registered email id to [protected]@a23.com so that we could check.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Jul 31, 2022

Updated by Neelkkknhh Hello I am Neel recently I open account and playing ace2three and won 20000 and completed kyc but as I withdraw amount they disabled my account saying that unfair games played but not involve any such fraud activaty please look into the matter they steal customer money if the system is not fully secured or security not there that whatever unfair games happen in the system. Goverment should cancelled the permission once it fully secured they only use the word for company profit and steal money from millions o[censored]ser.
User id - ycvhhvhhvjc

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Comments

Neelkkknhh

from Bihar Sharif, Bihar

Jul 29, 2022

User id :ycvhhvhhvjc

Registered Email id [protected]@gmail.com

Give me proof that envolve fraud playing games that won money and if found refund to all players money back. that
is very worst app that doing fraud with all players goverment should cancel licensee permission cause they system not fulfill for playing that means they are use for company profit.