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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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47%
Complaints
289
Pending
83
Resolved
115
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
With refering to your report we understand that your concern is regards to chips and KYC PAN verification.
To discuss the same we tried calling you but were unable to get in touch with you.
However we are sorry to inform you that we are unable to determine the exact error which you are getting while uploading KYC Pan document.
Also, we are unable to determine about which amount you were concerned about.
Hence we request you to get back from your registered email id with more clarity to [protected]@a23.com along with Pan document and error screenshot so that we could check.
Should you require any further assistance, Please email us to [protected]@A23.com or call us on [protected].
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html