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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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289
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83
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115
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
We are sorry for the inconvenience caused.
Referring to your query, we understand that your concern is in regards to your transaction.
Having checked your account, we see that you have tried to make purchase of Rs.500 on 28/May/2021 but unfortunately it was unsuccessful.
Please be notified that if the amount is not credited to Ace2Three within 3 to 4 hours then it would be added to your bank account with in 7 to 10 working days.If the amount is not credited to your Ace2Three account and also to your Bank Account after 10 working days, we request you to share the complete bank statement from the day of transaction to 10th working day, so that we could check and assist you accordingly.
Please be noted that when amount is not added to your Ace2Three Account that means the amount is stuck with bank or payment gateway for some network issue.
Note:Due to network fluctuation you might face this type of issue so we suggest you to please check your network connection and try to initiate purchase when your network is strong.
Should you require any further assistance, please email us to [protected]@a23.com.
Regards!
Team Ace2Three.