[Resolved] Ace2Three — Redeem request is still in processing

[Resolved] Ace2Three — Redeem request is still in processing

J Jerry72 Mar 3, 2022

I have requested rs 500 for redeem on 23/02/2022 at 12:58pm through upi and my redeem id is 24567734 but not completed yet. I already wrote five mail to their email and also call 2 times to their complaint number but not resolved yet and now when i am trying to contact again the call didnt connect to their customer care executive. I think my number is blocked by them thats why my call didnt connect to them. Hope, i get my resolution here. Thank you, +0 photos Was this information helpful? No (0) Yes (1)
Apr 7, 2022 Complaint marked as Resolved Ace2Three customer support has been notified about the posted complaint. Verified Support Mar 07, 2022 Ace2Three Customer Care's response Hope you are doing well! As per your report we understand that your concern is regards to redeem of Rs 500 . Please be informed that the same was failed and was added back to your A23 account on 6th March 2022. Hence if you have any other concerns then please email us from your registered email id to [protected]@a23.com so that we could check. Note: Sometimes due to high call volume some of the calls might not get connected to our customer support line and we suggest you to email us if your call is not getting connected to our support line. Should you require any further assistance, please email us to [protected]@a23.com. Regards! Team Ace2Three. Note: All users residing or logging in from the restricted States will not have access to our real cash games. For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
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