[Resolved]  Ace2Three — Regarding Redeem Request

Address: Thane

You told contact [protected].. but this number is not working. I have Redeem Rs. 1200/- on dtd 22/02/2022 vide Redeem ID. 24549724 But this Amt. does not credited in my account yet. Pl. Slove this issue immediately.
ID sanchitavish
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Apr 4, 2022
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Ace2Three Customer Care's response
Hope you are doing good.

With reference to your report we understand that your concern is regards to redeem of Rs 1200.0 which was placed on Date 22-February-2022.

Please be informed that the same was processed from our end on Date 22-February-2022.However we will cross check and provide you the UTR number .

We request you to check with your Bank once UTR number is forwarded from our end and still if you are not receiving any update then we request you to share your updated Bank statement so that we could check.

Hence for any further concerns we request you to reach us at [protected]@a23.com so that we could check.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
 
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