Ace2Three — When I'm position at no 1 and winning 5186 rupees and games are continuing your system declair that I m fraud player. It's cheatin

Niinad

from Mumbai, Maharashtra

Feb 15, 2022

Address: 1/32, MaharashrA Laxmi mandal chawl, Shyam Nagar, Jogeshwari east, Mumbai 400060. Maharashtra

I played now 11.30 pm turnament and win also but ur game don't paid my winning money. Pls check my all games I'm played fare then why you out me. Pls reply me.
When you say about fair game then how I'm out of game when I'm at no 1. I played so many games and add cash so many times. Then why you do this with me. Check[protected] Monday 11:30 pm turnament and tell me whats going on. It's fair game na then why you fraud with me. I can case on you for that miss behaviour with me and looting my winning money also. If you don't add in my account my winning Amount. Then everybody knows that k ace2three are really fake and fraud game in online games.
I won 5186 rupees and I don't know why you declair me fraud when I'm at no 1 position.
My CRN[protected]
Account Number [protected]
IFSC Code KKBK0001363
UPI Handle [protected]@kotak.
When time of add cash I'm using that account and you deduct instant money also from my account. Then how you declair that I'm fraud player. Pls refund my winning Amount as soon as possible.
And resolve my problem or your system issue.

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Ace2Three customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2022

Ace2Three Customer Care's response Hope you are doing good!.

With reference to your report we have checked your account and we have tried reaching you on your registered mobile number but unfortunately call didn't got connected.

Please note that games are being checked round the clock with the Best Anti-Fraud System to detect fraudulent behavior. When a suspicious activity is found in the game, necessary action would be taken.

As alerts was raised in your game play so accordingly you were seated out from the Tourney id:JB00781877 .

However we request you to refer to the email which was sent to your account on Date 15-Febraury-2022.

Hence if you have any further concerns we request you to report us from your registered email id to [protected]@a23.com so that we could check.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Feb 15, 2022

Updated by Niinad Is this a joke that I'm no 1 place and seated out. What rubbish yaar. Means you don't add my winning Amount in my account. Hai naa...