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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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47%
Complaints
289
Pending
83
Resolved
115
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
At the outset, we are sorry for the inconvenience caused.
With reference to your concern received enquiring about redeem status, Please be informed that the redeem of amount 10000+7410 requested on[protected] was approved and processed to your Bank account on[protected].
Please check your bank account statement for the same.
You will receive an SMS, once the redeem is approved from our end. The amount will be credited to your bank account in the next 4 hours post receiving the SMS.
Please note, whenever you place a redeem request, Your redeem will go under scan (Automated checks) and will be processed immediately, if there is no unusual gameplay activity is identified.
Hence for any further concerns please email us from your registered email id to [protected]@a23.com so that we could check.
Should you require any further assistance, please email us to [protected]@a23.com.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html