ACPL UPS — No response in ups repairing

Address: Varanasi, Uttar Pradesh, 221011

Website: shepa.org.in

Sir,

We are management college named shepa based at varanasi.
We are using online acpl ups from last 5 years. Acpl - ups 20 kva installed at our college was not functioning and was repaired for many times without any proper result.
20 kva ups at shepa is currently not working due to blast in igbt on 10 april 2016.
Apart from various reminders to your varanasi office till now no one has attended the fault. Within 1 month the said ups has been repaired for many times. After various complaint till now no one from acpl has attended the complaint.

I am writing this mail to inform you that kindly direct your office to attend the complaint. In case of clarification feel - free to contact on mobile no : [protected] (Prahalad singh).
Contact no of acpl ups at varanasi :[protected]
Railway recruitment board is conducting online exam at our college and ups is required most urgently.


Being forwarded for your kind information, kindly do the needful so that the ups is repaired on urgent basis.

Vinay pandey
Admin. Officer
Society for higher education & practical applications (Shepa)
Nibia, bachchaon, nh-2 bypass


Above mentioned are the e-mail which has been sent to acpl customer care. Till now nothing has been heard from them.