Adani Electricity Mumbai — ecs facility fraud

Address: Mumbai City, Maharashtra

Website: www.adanielectricity.com

I have been paying my monthly bill through ecs since a long time. Now the company is not accepting ecs and is charging me penalty for the same saying that "ecs was returned". Ecs is a facility that was given by the company. Now the company has changed the system. Why am i or any of the lakhs of customers being penalized for "ecs bouncing" when your company has only cancelled the facility,

The customer representative says she cant cancel my ecs or change my mode of payment and i need to visit office. Till i don't visit office every month i will be charged for ecs bouncing. To clarify i will be making my bill payment on time through other payment options but i will still be paying penalty charges cause your company has cancelled ecs facility but still sending bank ecs and charging me penalty when it gets returned.