Agarolifestyle.com — Damaged products received

Address: AGARO (Universal Corporation Ltd.) 4/1 Middleton Street, Sikkim Commerce House, Kolkata - 700071
Website: www.agarolifestyle.com

I have purchased Ace Wet & Dry Vacuum Cleaner with Blower, 1600W from www.agarolifestyle.com site on June 17, 2021. My order id is[protected].

After lot of calls to customer care, my product got delivered on june 6, 2021. After opening the box, I came to know that the item is fully damaged one and it is not working. I have have contacted their customer care the same day. But they are saying the responsible person will contact me within 24 hours. But no reply from them. I have called them 4 times till now and still they are saying the same and they are not ready to arrange return for my product.
When I googled about this company, I came to know that many people have lost money like this.Please help me in this matter.

I have attached the photos and details along with this.
+3 photos
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    Agarolifestyle.com
    AGARO (Universal Corporation Ltd.) 4/1 Middleton Street, Sikkim Commerce House, Kolkata - 700071
    India
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