| Address: Coimbatore, Tamil Nadu, 680020 |
| Website: www.agarwalfreight.com |
I gave my car on august 2, 2018 from coimbatore, tamil nadu to be delivered at guwahati. They promised me that the car will be delivered within 3 weeks time. They demanded full time at the time of pickup.
In the month of september i called them to get an update and the answer was there was rain and flood in madhya pradesh therefore it is delayed.
In the month of october, when i called them they told that they send a wrong car to guwahati and they will rectify it as early as possible.
After that whenever i call, they will not respond or will please hold on, i will esquire. I used to hold the phone for 5 minutes and there wont be any reply or they cut the phone. Another common answer is, i will call you after 5 minutes and that is the end of it.
In the month of november they told that the car went to kashmir by mistake and they are tracing it.
In the month of december they gave me a number of a truck driver and ask me to contact him. The truck driver started to shout at me, saying that he has nothing to do with the car.
Later, the company people replied that the truck in which the car was moving met with an accident and the driver died. The car and the goods in the truck came back to pune. They emailed me two photos of my car, dirty, dusty as if stranded for months in a same place.
Each time when i call it takes nearly one hour to contact any one of them to get a fake reply or a lie.
In december again, i contacted and they gave me a number of a driver who told the truck is in siliguri and he would call once the vehicle moves from there. After five days the driver wont respond.
I send a legal notice in the second week of january by email and india post.
The india post letter returned with a note 'áddress not found'. I called them on january 28, noon from 11 30 to 130 pm (A marathons call) got the reply that the car was delivered in guwahati on 20th of january. A parking lot fellow told that car in there and come and collect it. He demanded 300rs per day parking charge from 21 to 30th january, when i took the car. I arranged a towing vehicle to take car to service station.
I will be filling a case in the consumer court against this fraud.
No one can understand the mental agony i under went from september to january.
I have decided to teach him a lesson, if our indian consumer court does justice.
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