On 12th june i booked my ticket for delhi to srinagar For 13th june 2019, thursday for 29 thousand. And i went for indra gandhi international airpot at 11:00am and my flight was at 12:05pm.
Waiting in queue for 15 min our no. Came
The time was 11:15am
The girl standing for giving boarding pass taken our luggage and just starting making our boarding pass.
Suddenly one staff girl came and refuse her to give us the boarding pass and told us that flight doors are closed.
And started shouting on us started abusing us. And then her so called manager or boss came he started shouting on my friend and talking to us in very bad manners.
They behaved very badly with us.
By the indian law if a passengers miss there flight its there duty to give us seats in the next flight or the other morning flight. They refuse for that also.
And when we call to the coustumer care the girl said we can't return your money or even the taxes.
I simply say to the people reading this never book ticket for this airasia airline.
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