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Air Asia — Flight canceled by airline & not paying my booking amount

I have booked my flight direct with airasia for flight number 15481 my booking number is jdsngl via mumbai to delhi on 05/06/2020, air line canceled my flight but not informed me & not helping regarding my urgent journey or for refund... Customer care is not taking phones no customer support or communication with me... They wasted my whole money & i am not able to travel please help me & regitered my complain against airasia airline india.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Air Asia Phone
    +91 80 3300 8000
    Air Asia Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
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