| Address: Dibrugarh, Assam, 786602 | | Website: www.airasia.com |
I arrived at the counter 1.30hrs in advance only to learn that the flight has been delayed to 10.20 am. I did not receive ant text message or email regarding the same whereas many passengers. When i inquired about the same in the counter i was given some lame excuse. I had a train to catch at 12.10pm from guwahati which i definately missed. I was not accommodated in an earlier flight citing it was full. Flight delays are normal and unavoidable but all the other airlines do provide meals for the delay. I missed the train and lost money in the tickets. Moreover i had to do train tickets all over again paying even more. I had to wait till 10.20am and was not offered any meals or so which is totally unprofessional. I was offered that my check in baggage would have priority tag so that it arrive first in the conveyor belt. Nothing of that sort happened and my baggage arrived after 50% of the passengers got their baggage in guwahati. It was a terrible experience and i lost lots of time and money due to the airasia's staffs "donot care" attitude. Was this information helpful? | 
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