Both the onward and return flights were delayed for more than two hours. I had like to bring it your notice that my parents were not keeping well and were travelling chennai's global city for their medical checkup.
Airasia's last minute delays had cost my parents a great agitation and quite a lot of money. Right from waiting at the lounge in bhubaneswar (Inr 1800*2 = 3, 600/-), taxi waiting charges and late night bata (Inr 500/-) for drivers (On arrival at chennai), 20 minutes waiting at the hotel while checking inn, and a half sleep after the whole tiring day followed by sufferings with early morning appointments the following day.
Airasia did not stop at this. Even while returning decided to make sure to torture customers. The flight has been delayed again for two hours. I had non refundable train tickets (Inr 3500/-). Now, i had to book night stay at a hotel (Inr 5500/-), and book a early morning cab (Inr 8000/-) to my city to make it to a family function. But again who cares, its customer's headache right? Airlines have all the right to deny passengers to board (If late), but about the times when it's the other way?
I could manage something or the other but troubling patients ain't really a good idea. Was this information helpful? | 
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