Air Asia — my luggages were misplaced and yet no update

Hi team, me and my wife returned in flight no fd120 from bangkok yesterday but our luggage didn't come.

Pnr # rv 46yd
1 bag weight - 15 kg jhilam majumder
2 bag weight - 10 kg bedaprabha roy chaudhuri

They have already charged 2800 extra for extra weight but missplaced the same both had money, certficates, documents, very expensive jewellery, cosmetics cloths and other things keys etc. Which is worth more tha 1.5 lacks.

Would request you to please provide a solution for the same. Your ground stuff have shared many update but couldn't provide the solution. Those documents are very important if not delivered by tomorrow i will have to gile a case against airasia.
Regards
Beda
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