| Address: Jaipur, Rajasthan, 302021 | | Website: nodalofficer_in@airasia.com |
Dear Team
I HAVE put forward my cancellation request on your helpline number and air asia helpline number of flight ticket scheduled for 14th Jan which was one hour delayed from its usual departure time.Hence I could not travel and therefore I want to cancel outward ticket from Jaipur to Bangkok dt.14th Jan and return ticket from Bangkok to Jaipur dt 16th Jan.I want to cancel both tickets( FD-131 & FD-130) which was booked through goibibo and want the refund amount as it was the mistake of the airline.Kindly coordinate with the airline and do the needful.I wanted to put forward the request of cancellation through goibibo mobile app but was unable to do so as the app does not allow to put forward the request due to some error.I have spoken to the customer care number of goibibo and air asia but did not received any professional response.Seeking your kind and prompt persual.
Regards
Vishal Basotia
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Very bad service. Plus the customer care is of no help.
I have called more than 10 times no one helps me or gives proper answers!