Air Asia — refund and compensation

Address: C/O ISHIKA FASHIONS, wNEAR GAYATRI MANDIR, Surat, Gujarat, 395017

I m from gujarat and I m a bussiness person and I booked ticket from delhi to srinagar on 7th dec. And return back on 12th dec. And due to bad weather all flights r cancelked after that air asia persona telling call on customer care u can change of dates or full refund that time I asked at air port that we we maken a fix plan to going and return back date on 12th in same air asia from srinagar to delhi and in airindia delhi to surat and I also asked if we reschedule date once and if again your flight is cancelled than what we do that time they told me again u van change ur dated or u get refund and we done date changes from 7th to 10 dec.
And return back on 12 to 15th dec. And after that 10th date flight also cancelled
And we cancelled our tour plan and return back and now we r calling in customer care they r telling u can change only 10th date flight or u wan refund of 10th date flight and about 15th date they r telling we can't change or refund for 15th and even they not giving any compensation for my airindia flight from delhi to surat and I stay their in hotel in delhi that also they r nit giving me any of my loss
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Dec 12, 2019
Updated by ISHIKA FASHIONS
I m from gujarat and I m a bussiness person and I booked ticket from delhi to srinagar on 7th dec. And return back on 12th dec. And due to bad weather all flights r cancelked after that air asia persona telling call on customer care u can change of dates or full refund that time I asked at air port that we we maken a fix plan to going and return back date on 12th in same air asia from srinagar to delhi and in airindia delhi to surat and I also asked if we reschedule date once and if again your flight is cancelled than what we do that time they told me again u van change ur dated or u get refund and we done date changes from 7th to 10 dec.
And return back on 12 to 15th dec. And after that 10th date flight also cancelled
And we cancelled our tour plan and return back and now we r calling in customer care they r telling u can change only 10th date flight or u wan refund of 10th date flight and about 15th date they r telling we can't change or refund for 15th and even they not giving any compensation for my airindia flight from delhi to surat and I stay their in hotel in delhi that also they r nit giving me any of my loss
Dec 12, 2019
Updated by ISHIKA FASHIONS
I wan my full refund and compensation of all my loss
 
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    Air Asia  Phone
    +91 80 3300 8000
    Air Asia  Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
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