Air Asia — refund delayed for more than a month

Website: www.airasia.com/en/home.page?cid=1

Hi,

I have booked a flight to bali through kulalumpur (Booking number : nip9js).

Airasia cancelled this flight on december 7th. On the same day i have applied for refund, preferred to credit my sb account.

But, even after continuous follow up, they haven't responded or credited any amount.
On dec 22nd, i have send the bank details again to them through the eform and email.

On dec 30th, they credited it to my airasia account, to travel again in 3 months time!! All my efforts and mails become waste.

They cancelled the refund to airasia account on dec 30th, and asked me to file a fresh eform to credit to bank account and told me that it will be credited in 7 days. Since, my first eform was on dec 7th, because of their mistake only i have filed it again.

Now, today when i called them, they are saying it can be credited to my airasia account only.

Please treat this as a complant against airasia for holding my 60, 000 rs for more than 45 days.