Air Asia — ridiculous customer obsession

Manjunath Nagaraj

from Bengaluru, Karnataka

Dec 24, 2017

Address: 560064

Website: Bangalore

I had booked tickets for 5 people due to some reasons we had to book separately. So on one of the tickets i had bought the extra baggage thinking i would be able check in the baggage. But air asia crew at the bangalore international airport denied to accept the baggage and asked us to pay extra.

Issue 1: why the crew did not let us check in our baggage.
Issue 2: we had to wait for over an hour at the check in place to get this issue resolved.

Please train the crew how to talk to their customers.

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Comments

Darshana Suresh

from Coimbatore, Tamil Nadu

Jan 12, 2018

Candidates are getting interview letters saying that the companynwould be recuriting with a salary of 42500 to 4 lakh per month also they requested to pay a caution deposit of 9600 which is a bogus or a spam. They provided a linkdln profile of an HR recriter Mr IR Srinivas. And also a contact number which turned out to be a bogus.