Air Asia — Scam

I am based in the U.S. My associate is based in Malaysia. We travel a lot on business all across the planet. Air Asia has to be the worst airline to travel on. We are at the airport in Hyderaba, India, getting ready to fly to Kuala Lumpur. Our flight (AK68) was scheduled to leave at 23:55. We left the lounge outside the airport to check in and print our boarding passes. Once we got to the counter we were told there was a 4 hour delay. Then the Air Asia representative weighed our baggage (we each had 1 checked bag). We were told that the bags were ok, our boarding passes were printed, and we proceeded through customs and to the lounge near the gates. 2 hours later the same representative, along with another Air Asia employee, comes to the premium lounge looking for us. He then tells us that we need to pay 2, 200 rupees for our luggage. I am highly upset! This could not have been done at the time of check in? This was done 2 hours later after we were told that we were having to be delayed 4 hours? I am a wealthy businessman who travels many places that Air Asia flies. To treat a customer this way is highly insulting. It is not my fault that your representative failed. In addition, it was the same representative (Vajay) that checked us in who came to extort additional money from me. Shame!!! From now on I will fly a different airline.