Airasia — Refund promised but not processed.

Cjm3388

Aug 8, 2020

Address: 4th and 5th Floor RMZ Galleria,, Yelahanka, Bangalore / Bengaluru/Karnataka 560300

Website: airasia.com

Pnr: q6ujrn. Flight cancelled by airasia itself. Promised me refund or credit amount. Had booked through flipkart. Flipkart said they cannot do anything from their side and told to contact airasia.
Refund/credit amount is stuck since 4 months.

Attaching a screenshot of the same, in which they promised the refund in 2 to 3 working days but not yet done. It is showing 'completed' but it is false.

Please do the needful.

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Aug 08, 2020

Updated by Cjm3388 PNR: Q6UJRN. Flight cancelled by Airasia itself. Promised me refund or credit amount. Had booked through flipkart. Flipkart said they cannot do anything from their side and told to contact Airasia.
Refund/credit amount is stuck since 4 months.

Attaching a screenshot of the same (airasia.com, my Big Member account/my cases section), in which Airasia promised the refund in 2 to 3 working days but not yet done. It is showing 'completed' but it is FALSE.