Aircel — Balance deducted without notification and for non-usage

My number is :[protected]. I did recharge on 02/01/2016 and my total main balance as 444.25 INR. I haven't made any calls after that. When I check my balance after 3 days its showing 0.00...when I called customer care they were saying that I called to some number and amount was deducted for that usage. But I haven't made call(why should I need to call customer care and ask about balance deduction for the call which I made). When I ask about the call history details they told me that they will not able to see that(I haven't made any calls. how can they see that in call history details). I called to customer care 2 times. But still them I am not getting refunded for that. I am going to file a legal complaint in court regarding this issue. This is a fraud network. I advise people not to take this fraud network...
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Aircel customer support has been notified about the posted complaint.
 
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Dear prabhu267,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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