Aircel — Misleading Rs 61 Rate Cutter offer by Aircel

I recharged Rs 61 Rate Cutter offer from Aircel a month ago and was promised with the following benifits for 180 days (6 months) :- Local A2A @1p/3sec, Local A2O @1p/2sec, STD @ 1.5p/sec & all LL Call @ 3p/sec . 100 MB data for 30 days. But since yesterday it's charging me 1 Rs per call. I called customer care and a lady replied that with 61 Rs. recharge i will be charged with 1 Rs. for the first call for any day. Is this true ?? I couldn't find this information elsewhere so i need to know from Aircel. I have recorded the call (in bengali) in case i need it later. If it's true why don't you mention it in your website Aircel ? You get on with it as customers don't really complain ? I'll take this matter seriously if it's true that first call 1Rs./day rule applies to this Aircel Rate Cutter. My number :- [protected]
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Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

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