Verified Support
Oct 06, 2017
Aircel Customer Care's response Dear Customer (angucool),
We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:
Aircel Store's address:
Store executive's name:
Date of visit:
Warm Regards,
Aircel Social Media Team
Oct 06, 2017
Updated by angucool Sirs,
Further to above query, i hereby submitting details for your further course of action
Aircel Store's address: Aircel Celtone office, High School Road, Near Girls Hr.Sec School, Velur - 638182
Store executive's name: Kannan
Date of visit: 04/10/2017 around 7.00 Pm
Expecting suitable action in this regard.
Oct 09, 2017
Updated by angucool What will be the complaint status? What kind of action taken against Store as well as Store Executive?
Oct 09, 2017
Updated by angucool On 07/10/2017 at 12.27 Pm i had received message that your issue has been resolved. But i didnt received single call from your end. Dont behave like this to your loyal customer like us..
Oct 10, 2017
Updated by angucool No improvement...
Verified Support
Oct 10, 2017
Aircel Customer Care's response Dear Customer (angucool),
We regret the delay, we are working on your issue and will contact you shortly.
Warm Regards,
Aircel Social Media Team
Verified Support
Oct 12, 2017
Aircel Customer Care's response Dear Customer (angucool),
We would like to inform you that our team has noted your feedback down and the necessary disciplinary measures will be taken to ensure such inconvenience do not occur in future.
Warm Regards,
Aircel Social Media Team
Oct 13, 2017
Updated by angucool Team,
If they again ask money for linking the same means what will be your next action. If i submit the video proof of the same which may happen here after what will be the your decision?. Because i am not yet registered my Aadhar with mobile number. If i go there for linking means he would ask money. if strict action not taken at your end i may proceed with RTI with a copy to Our PM(Mr.Modi).
Oct 13, 2017
Updated by angucool I[censored] have a option to create the self servicing app for linking Aadhar with mobile number you wont face these kind of issue from your customers. Because most of the Aadhar have a mobile number that can receive the OTP. So the mechanism will be easy. Consider the idea if you have a option.
Oct 13, 2017
Updated by angucool Sorry to inform you that, i am going to file a Online RTI complaint with all above details against PM office on Tomorrow.
Oct 17, 2017
Updated by angucool Team,
How may days to rectify the above issue since i couldnt received any single phone call from your end.
Anguraj K
Oct 26, 2017
Updated by angucool Team,
After giving 10 days time, i couldnt received any proper information from your end. Also frequently i receive message from you that, to register Mobile number with Aadhar. Without solution for above issue how can i do the same. Expecting suitable information against this issue.
Anguraj K
Verified Support
Nov 08, 2017
Aircel Customer Care's response Dear Customer (angucool),
We have re-escalated your issue to the team. We will share an update soon.
Warm Regards,
Aircel Social Media Team
Nov 11, 2017
Updated by angucool After 25 days of complaining this issue, yesterday i got a call from Aircel and asked about the details and revert back with details.
Anguraj K
Verified Support
Nov 14, 2017
Aircel Customer Care's response Dear Customer (angucool),
As per our concern team, we request you to visit DODO Extension counter regarding the issue and complete the re-verification process free of cost.
Warm Regards,
Aircel Social Media Team
Nov 15, 2017
Updated by angucool Okey.. Let me check and revert back
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