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[Resolved]  Aircel Tamilnadu — Mnp

Address: 635109

Hi,
i am ramesh [protected] i recive message from RM MNP 26/03/2016 time 07:15pm message was
dear customer, your request to enroll mobile no.[protected], in reliance network has been rejected by your operator due to upc expired.
but actually i send port request on 23/03/2016 time 12:32 pm code DT546246 validity ends on 28/03/2016. why you reject my mnp request without reason?
its not a first time. its a 2nd time.
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Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
 
5 Comments

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Comments

Hi, i am Chinnappan. my number is [protected] and my friend Ramesh [protected] we both port on 12/03/2016. Aircel operator cancel my port request they said due to overdue bill. we both of them payed advance bill amount then you cancel my port request again and again? what you expect me?

Reply
Dear Vasanth Chinnappan,

We request you to reinitiate the request with the Recipient operator with UPC code for processing the Port-out request for your number, post clearance o[censored]nbilled amount as on date. Please be informed that the number will be ported out within 7 working days from the date of request.

Warm Regards,
Aircel Social Care Team
Reply
Hai,
I am ramesh [protected] I send mail on On Sat, Mar 26, 2016 at 9:56 PM, regarding upc expired but stil I did not receive any mail or phone call. why you not giving correct response to me?
Reply
Dear Vasanth Chinnappan,

We regret for the inconvenience caused. Kindly share your alternate number.

Warm Regards,
Aircel Social Care Team
Reply
Dear Ramesh,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Reply

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