Aircel — To get back deducted amount Rs 49

Dear team,
Today morning I received a msg like that" thank you for choosing pocket store fortnightly at Rs 49. You have been charged Rs 49 for 15 days"

I don't know what happening.
Pls deactivate the unwanted service and get back the amount as soon as possible in my main balance..
Thanking you

Best Regards,
Ranjit Sutradhar
Mob: [protected]

Hello,

I made a complained about amount deduction (40 RS) on 7th Feb 2016, but still the deducted amount has not credited in my amount.

The request ID is 1-[protected].

Could you please let me know the status of this request?

Thanks,
Manish Kumar
Mob: [protected]

Dear Manish Kumar 2016,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share if there is any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Aircel — To get back deducted amount Rs 15


Abdul samee on Feb 28, 2016
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Dear team, Today morning I received a msg like that" . " IYour Pocket Store Fortnightly at Rs 15.0 is auto-renewed for 3 days. To unsubscribe SMS STOP to 155223 don't know what happening. Pls deactivate the unwanted service and get back the amount as soon as possible in my main balance.. Thanking you Best Abdul samee Mob: [protected]

Hello abdul samee,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Customer(Manish Kumar 2016),

Hope your issue has been resolved. Please feel free to contact us on [protected]@aircel.co.in for any other assistance.

Warm Regards,
Aircel Social Care Team

Dear sir, my name is Ajo and my no is [protected] and i have recieved a message reg the Pocket Store Fortnightly and they are deducing rs 49 from my account, but i didnt activated the product yet .please refund my amount.

[protected]
chennai

Dear Ajo(Sijo A),

We are forwarding your issue to the team. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Meanwhile please share the following detail so that our team can look into your issue:

Date & Time of deduction:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in