[Resolved]  Airindia — refund pending

I have canceled my International booking ticket from Hyderabad to Chicago round trip with PNR Y2EQQ. But until now the amount was not refunded to my account through which I have booked the ticket. Today when I spoke to the Customer care the person is telling the amount was refunded on 06/04/2019, hence I request you to kindly refund the amount as it is very high time. I have checked with my bank also there was no refunded amount in my account. It is very very time taking process and at the end of the day I hadn't get the refund. I request to solve the complaint on emergency basis and I am very much dissatisfied with the services.The customer care and Ecommerce team are horrible, Customer care takes more than hour to get connected despite saying 10 mins of wait time and Ecommerce never responds to any email sent. I am shocked to say that I am dealing with a national airline. Team, its hard earned money, please do refund.