Airports Authority of India — about faulty billing system at amritsar duty free

Karan Singh Sidhu

from Jalandhar, Punjab

Jan 6, 2019

Address: 160015

4 o[censored]s landed at amritsar airport on 2 jan 2019 from bkk, at around 2 pm from a spice jet flight, after getting our baggage in half hour v all decided to buy liquer from duty free shop. The billing system was not working asit took good 3 hours to get billing done. V were tired and frustated. The people concerned told our system is connected to aai network v are helpless and cannot do offline billing. Secondly v wanted to purchase blue label and were informed that one person can get billed only upto 25000 that is rediculous as 2 bottles per person as allowed cost 32000 approx. Please do the need ful

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Comments

supervisor

Jan 6, 2019

it is impossible to check purely anonymous, unidentified complaints which do not show
- name of author / email
- date / time /place of the events
- attached documents (receipt/invoice/ eticket) as a prove of purchace
or
- reference to the order which can be verified
- a good reson of the dissatisfaction

You need to present all documents, to submit the official complaint and/or to hire lawyer or a legal professinal,
if you need refund / compensation via the local court within 6 months - 1 year.

Regards,
Sr manager for ICAO irregulations matters (US/Europe/Asia)
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

supervisor

Apr 23, 2019

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