| Address: New Delhi, Delhi |
I recharged my airtel mobile for Rs 76, (Order Number:[protected]. I used the denomination provided in paytm under Recharge/top up .(in fact the order I received clearly states it is a recharge) Unfortunately the recharge has gone in as Local STD call @40p/m recharge. In spite of it I have received the message as data recharge with my talk time remaining the same.
I kindly request you to make the necessary adjustments, so that my talk time is recharged instead of STD pack, as this is of no use to me at all.
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This is with reference to your post dated 25 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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