Airtel Complaints & Reviews

Dear sir/mam,

Myself basant kumar chakravortty working in dainik jagran group in ranchi. I am using airtel postpaid connection [protected], but due to poor customer resonances/tariff related issue/wrong billing therefore i want ot migrate it from postpaid to prepaid, regarding this issue i had visited several times at airtel store and also given written email for the same but airtel denied to accept therefore request you to kindly look into this matter.

Regards,
Basant
[protected]

Our airtel 4g no. Is [protected] purchased from airtel office at sunder nagar branch, ldh from 2 weeks ago this modem is not work. I took it to my nearest where we purchased but madam who behave me in rough words mob no. Is [protected] and say to replace it from another office. But there airtel office not any work so i call no.[protected] for 2 hours but she didn't any reply. At last after 2 hours i back to sunder nagar and tell about. But she talk me roughly words. So i stopped my number

My number got ported out from other network to airtel in 22 july but still my sim is still not activated when i call customer care there are some technical issue but they are not specifying anything so please take necessary action airtel for cheating a customer and when i call today they are telling it will take 48 hours more.

I have been using airtel postpaid with corporate offer amounts to 499 and extra 18% tax being charged. For month of july 2017, i have received a bill of 1092/-. I called airtel customer care multiple times (1st, 5th, 11th, 22nd, 25th, 29th, 30th, 31st) in month of july. They say extra charged due to some unwanted services they activated+its tax+late payment fee.

1. I haven't activated those special services. Why were these added?
2. I have been calling airtel from 1st day of july, why was i charged late payment fee?

During all these calls, they say they will waive all extra charges and adjust bill to original plan with taxes. Till date (31st july 2017), no such adjustment happened. I am loosing my peace of mind over these irresponsible customer care operators. They don't correct their mistakes and shout at me when ever i call them. It is true that i lost control while talking to them during recent calls during last few calls but my problem is such that, i don't get this waiver, i don't pay bill. I actually want to pay the bill and walk of this hellish network (No signals, no respect, no peace of mind) to other provider but they are not letting me to.

If anybody who can listen to my call for help please help me.

This is to inform that i have lost my Airtel Mobile SIM Bearing mobile No [protected] anywhere in train from tamkuhi road to gorakhpur But unfortunatly i have not get any chance to Block the sim card
So Kindly Block the Number regarding and inform me to my No [protected].

Kindly look in to the matter

Please refer to complaint id 1638689
Previously when i complaint against slow net they contact me and said that i have to replace sim for which airtel store charged 30₹ i have done all things but problem is still there
They are neither solving nor telling the issue their consumer representative are not giving proper reply
So strict action towards airtel should be taken its almost 20 days but problem is still there

Visited ghatkopar east airtel store they fool customer by saying if you have postpaid connection then it can't be port to prepaid
Whereas porting from any service provider to any service provider is available
And he has done my porting into airtel postpaid whereas i want to port in prepaid
Now they are saying it can't be done
Please see into it asap as they are fooling people by selling them postpaid plans

When i request port on my airtel mobile number, i got a call from airtel (On june 27) and they provide offer of 399 with the benifits of daily 1gb and unlimited calls for 84days, but after recharging (On june 29th) it shows as validity of 28days. When i called on that day to the customer they told me as the offer reduced to 70days,, i accepted even that, and gave me the promise as there is no problem offer automatically update to 70days i.. E. Sep 6th... But from july 26th offer is not working. When i contacted airtel the executive saying offer is having upto sep6th, but not working. But airtel supervisor saying u dont have any offer why u recharged, u dont have offer upto sep6th your offer is expired... Now again they are providing/promising same offer today when i requested port. How much this is correct and i want justice on this issue

Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc.. This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. Rgds, Harpreet

My vodafone no. [protected] is port to airtel but airtel agent mr. Ramesh contact no. [protected] and agent mr. Vasim khan no. [protected] his person not start my service to airtel porting [protected] this number my vodafone service stop a friday 28/07/2017 and not start airtel service. This 2 person is not properly guide me not start aritel service so pls my porting number [protected] start quickly other vise i m go to consumer court this time

I am adding the ref no. Of the discussion i had with one of the airtel rep - [protected].

They were supposed to minus 200 rs from my account and mentioned this will reflect in the next bill. Bill was generated and i received it in my email account and was charged the same amount i spoke to mr. Viplav he promised this will reflect in the next cycle. They expect me to call and request them again for the clarification. If you forget the previous conversation and the promise you had to pay the complete amount again

Hi, i have upgraded new internet dth box. I got a message stating since change in package box maintenance cover is withdrawn. I got a new box and you should provide maintenance free. Solve the issue. I tried calling 12150 and 44448080 line is disconnected the moment i press 2. No one from airtel called me to solve the issue. For the new box i need warranty for the same.

I am very disappoint from these all services. They are charging unnecessary amount which i didn't use.in the same month i have requested on 19th of july for call back from manager but i didn't receive any call still they are charging 100rps late fee charges from my account.
I called to airtel customer care service, my call get connected chandigarh call centre the agent was ramesh pawar i requested to transfer this call to his manager...

Refer under subject pl. On[protected] i made online recharge for rs.150 & 24/-transfering amount from sbi buddy in favor of my mobile number [protected]. But the amount is not reflected. Subsequently i contacted your customer service and the above reference mentioned in the subject is given on 29th. So far either both amounts have not been towards my airtel no. Or refunded to sbi. Please resolve at once.

I got recharge Rs.399.00 on dated 26.07.17 Trans ID [protected]. with 1GB/day 4GB/3G for 4G HS & unlimited all local & std calls. I used internet only for two days. After that there is no availabity of that plan. When i use internet it deducts charges from my balance.

Cell no.[protected]

Good morning

I requested for a postpaid connection online. The sim was delivered to me and also i got a call to choose the number.

Airtel representative took 250 rs in advance and said your number will be activated within 24 hours.

Now. It's been 3 days and there is no response from anywhere. I can't find a way to talk to customer care representative because the customer care number has automated reply and there is no option to talk to someone in person.

My allotted number is: [protected]. Please do the needful.

I expect a positive response from this or i have to believe it's a bad management and have to rethink about my other airtel dth and broadband subscriptions.

Regards
Dheeraj arun
[protected]

I have a prepaid airtel connection [protected].

I got the offer of rs 399.
I did the recharge from airtel app on 31st july 2017.
And i got the message as "your 399 bill has been processed".
Mine connection is prepaid, so, how i can get a postpaid payment bill.
My money got deducted from my bank for rs 399, and i got nothing.

Again i recharged with rs 399 on 31st july 2017, this time result came as "transaction failed"
And again money got deducted.

So, i had a total loss of 399+399 = rs 798

I called so many times to customer care, but airtel do not provide any easy option to talk to their customer care. Nothing is transparent in airtel.
I am fed up of its fake services and offers.

I want my money back.

Dear service team,

Hi, this is mr. Shridev shukla from than west having airtel prepaid connection numbers is [protected] & [protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Shridev shukla

Dear sir we haven't found airtel 3g / 4g network till date. I informed lots of time through airtel open network. But neither any reply nor the issue has been solved.in this era we are compelled to use 2g network at our location.. Kindly inform us if any chance is there. Otherwise we have to switch over to another network. I have already 4 connection of airtel in my family. But this is not my own problem this is the problem of entire locality. The airtel network is just 200 meters away from my home but no any advantage..

Kindly see the matter and clarify.
Regards
Arun kumar
Bhawanipr, birpur supaul
854339

I have been using my mobile number [protected] for past 10 years plus. I recently was out of station for 7 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification...