Airtel, Vodafone — Porting canceled

Address: New Delhi, Delhi

Hi,

I had requested for porting, to move from Vodafone subscriber to Airtel.

Unfortunately, At the time of filling the form I gave an Old UPC number and the porting was rejected.

Now I got a message from Vodafone to contact Customer Care. I called customer care, they asked me to visit vodafone store. I visited there and they had what to do next.

I called Airtel customer care and they also have no idea what to do next. They had taken Rs. 250 as security deposit and they can't tell me how can they refund it back.

The process of porting is very slow and no one has actually idea about the whole process. I am now thinking better to stay with vodefone rather than roaming around store to store but again I loose money that I paid to airtel.

Is there any one to help me out ?

Thanks
Hirak
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3 Comments

Comments

Dear Mr. Chattopadhyay,

This is with reference to your post dated 01 June 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi Hirak Chattopadhyay,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1jLyFbk

Regards,
Vodafone
Dear Mr. Chattopadhyay,

This is with reference to your post dated 01 June 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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