[Resolved] Akbar Travels — Refund for Cancelled flight by GoFirst airline

mehuljv

May 2, 2022

Address: 1st Floor, 62 Janjikar Street, Mumbai, India - 400003

Website: www.akbartravels.com

Hello,

I have booked a GoFirst flight ticket from Hyderabad to Bangalore with reference number AT[protected] on 16th March for the travel date of 30th March. The airline, for some reason, had canceled the flight and had promptly refunded the full money (INR 4630/-) to Akbar Travels. I have been following up with Akbar Travels since 2nd April to refund the money, but there is no progress. Every time i reach out to AkbarTravels over email/call, they mention that the full refund is under process with "high priority" and will be credited to your account in the next 24/48 hours, but they don't refund.

Please help.

Thanks,
Mehul.

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May 3, 2022

Complaint marked as Resolved

Apparently, Airline had not refunded money to the Akbar Travels account. I followed up with Airline and they have initiated the refund now. Will create a new issue if Akbar Travels take more time to refund after they receive the money from the Airline.

Akbar Travels customer support has been notified about the posted complaint.