| Address: New Delhi, Delhi, 110043 | | Website: Flipkart.com |
Bought one google chromecast 2 from flipkart app on 1 march 2018 and delivered on 10 mar 18 which was not working properly and not upto my expectations.
I requested to return the product on 12 march, but they sent me the replacement and when contacted they told that you please don't accept the replacement and we will raise this with seller and initiate for refund.
After waited for so many days i again contacted the site. The query and reply from flipkart as follows. Didn't recieved any resolution from ur side for return of my this order as it was required to be returned and not replaced.
As per conversation with one of your executive that needful will be done and instructed not to recieve the replacement order.
Hi ravinder,
Thanks for your valuable time over the call.
We're sorry to hear that you're facing issues with your 'google chromecast 2 media streaming device'.
Since the product was delivered to you on march 10, 2018, it has crossed the seller's 10 days replacement period and you have contacted us after a long time. Due to this, the seller will not be able to fulfil your return request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand's authorised service centre and they'll be able to help you out with any product related support you may need.�
Please be assured that we're looking into this and will get back to you with an update by may 15, 2018.
Please do needful. Was this information helpful? | 
