Amaron — ups issue

Address: Ranga Reddy, Andhra Pradesh, 500049

Website: www.amararaja.co.in

This is regarding ups issue complaint registered with ups customer care 4 days ago sr no js[protected]. I just keep getting calls that they are calling from lb nagar n take my present address (Despite giving it very clearly with landmark to cc executive). Each time they say they cannot come as it's far from lb nagar but send sometime from panjagutta branch. It has been same story since 3 days but today the ticket is closed despite no one even attending the issue.

I reached [protected] to get more info and repeated the story to executive n then his team leader - these guys are # b grade ones n do not know how to speak to customers (Esp when issue is on their side when they shamelessly close unresolved tickets) and raise their voice. They had to be taught some hard lesson today as customers are not fools to keep hearing their # stories. I asked to transfer the call to manager but they maintain managers are not available on saturdays. He says in a very different tone that he would 'try' to send someone today. I had to give him my piece of mind to this supervisor in a way he truly deserves and that dick # disconnected the call.

Is this the way your cc operates? In 6 years, i have changed batteries 2 times, ups unit once n then the mounting unit to match this - are amaron products this sub standard n more their customer care not capable of taking timely action?

Deeply regret to have purchased this company's product. Let me see if you guys would even do anything today, if not i might take this to a public place and burn in front of good gathering also posting the same over social media so others do not fall victim to this sub standard company.

Tough luck to you amaron!