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AmBank Group Customer Care Contacts

www.ambankgroup.com
2.5
Last updated Oct 23, 2023
Complaints
91
Resolved
43
Unresolved
48
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AmBank Group
Customer Service Contacts

AmBank Group Phone Numbers

Phone
+60 3 2167 3000
57
36
Fax
+60 3 2166 5593

AmBank Group Website


AmBank Group Head Office Address

Level 48, Menara AmBank, No. 8, Jalan Yap Kwan Seng
Kuala Lumpur
Malaysia
50450

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Additional AmBank Group contact information

Feedback Form https://www.ambankgroup.com/eng/ContactUs/Pages/Feedback.aspx Complaints Unit Department Name: AmBank Group Service Resolution Department Contact: AmBank Group Service Resolution Department Address: Level 22, Menara AmBank, 8 Jalan Yap Kwan Seng, 50450 Kuala Lumpur. Telephone: +60 3 2167 3446, +60 3 2167 6318 Facsimile: +60 3 2780 0223 E-mail: [email protected] Participation Of SME Program Department Name: Asset Financing And Small Business Address: Level 20, Menara AmBank, No. 8, Jalan Yap Kwan Seng, 50450 Kuala Lumpur Telephone: +60 3 2167 3000 Facsimile: +60 3 2780 0020
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AmBank Group Overview

Latest complaint Maa mbf spp1maaacbc307546102/12 has been filed on 23/10/2023. Latest Resolved savings account has been stolen was resolved Jun 26, 2019. AmBank Group ranks as the #18 most complained about among Credit Cards.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with AmBank Group. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent AmBank Group reviews & complaints(91)

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Ashleyjzz
Oct 23, 2023
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AmBank Group Customer Care
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Ambank Group — Maa mbf spp1maaacbc307546102/12

TO WHOM IT MAY CONCERN
I'm making a complaint regarding the above insurance which is still charging me through my Ambank Bonuslink Credit Card.

One of the officer called me and invited me to join in their Smart Partnership Programme in which i had rejected the offer. However, I was shocked to find out in my credit card statement that they had continuously charge me for TWO months under the programme which i had declined...
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Renuga Mohan
Jul 21, 2023
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AmBank Group Customer Care
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Ambank Group — Opening saving account

Address: Taman Puteri Wangsa

It's hard to open an saving account as we were working in foreign country as we provided work permits, confirmation letter and 3 month salary. She still asked to do online and as we said dun any other online account.. kinda disappointed with the service... This is not the first time.. if the service like how to open a saving account in Ambank .. very complicated.. hope there is anything can do something to settle this problem in future.....
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Liew
Jul 4, 2023
Jul 6, 2023
This thread was updated on Jul 6, 2023
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Ambank Group — Complaint on poor customer service

The costumer service is terrible, very poor attitude. Your staff did't respond nor settled the problems even after we had call many times and sent many mails.

It was an impossible task to activate the digital token, due to the following situations that occurred :
1. it took more than 300 seconds to receive the code, so it will expire. As such we were not able to enter the correct code.

2. although...
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