[Resolved]  Amtrust Mobile Solution And Fedex Courier — Regarding mobile lost

Address: 411033
Website: [email protected]

My complaint is regarding the mobile phone lost. My mobile was fallen and met with an accident and broken. I approached the above specified insurance company Amtrust regarding the mobile. They repaired the mobile and handed to the FedEx Courier Company who lost my mobile. When I called them they said that your handset has been lost. Now as it is lost the FedEx Courier should compensate for my mobile which cost is about Rs. 8400. I already submitted all my mobile phone bill, insurance card and mobile phone to the insurance company on April- May 2016. I chased to the FedEx they say that the Insurance company should sent them the detail. I again chased the Amtrust. They are again taking time and giving delayed reasons. The matter such delayed till now. Please help.
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Aug 9, 2021
Complaint marked as Resolved 
 
3 Comments

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Dear Customer,

Sincerely regret the inconvenience, please share your contact number and AWB number for us to assist you.

Regards,
FedEx Express
Yogesh Dhekane1's [Complaint's author] reply, Nov 15, 2016
My Contact number is 9730333628 and the tracking number is 783134964080. This reference number is about 5 months back. I cannot give more details.
i was get mycell fhone damage is an accident .first 2 days i was tried to login a complain in customer care but
no responce from amtrust castomer care and third day they taken our complain.after 15 days they piched up our fhone for repairing.but today i had completed near 1 month but not getting any responce from customer care that when i will get my fhone.
Dear Yogesh,

Sorry to hear about your unpleasant experience. Kindly share your contact number and AWB number for us to assist you further.

Regards,
FedEx Express.

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    Amtrust Mobile Solution And Fedex Courier
    Pune City, Maharashtra
    India
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