[Resolved]  Andhra University — b ed marksheet not issued

Address: Andhra University, Waltair Junction, Visakhapatnam-530003, Andhra Pradesh, INDIA. Phone : 0891 2844000 | 2844197, Visakhapatnam, Andhra Pradesh, 560037

I chilka roy, student of bped from gonna college of physical education holding registration number[protected] have not recieved my marksheet for first year or second year from andhra university. Please guide me to recieve the same as mentioned above.
We have shifted to delhi due to my husband's posting who is presently serving in indian navy. We have sent our friends repeatedly but the university says they have not recieved the intimation from the college and the college says they have other work to do. We have to travel all the way down for 2500 km approximately to get a simple information. But they are too reluctant. The college was too eager in collecting money but not interested in issuing the result or certificate.