[Resolved] Angel Broking — brokerage charges

harigm12

from Hyderabad, Telangana

Oct 24, 2019

Address: Hyderabad, Telangana

Hi,
My client code is S259106, My account was opened by a caller from punjagutta branch in Hyderabad .I specifiacally asked the person what are brokerage charges.He informed me it is15 rs for a transaction value 50K.
I have traded in F&O on 16-oct-2019 for huge volume of lots, the brokerage amount came in thousands when I enquired I was informed the plan is not activated and 30 rs is charged for each lot.
Before opening the account I was informed it will be charged per transaction, After making transactions im being informed the plan Is not activated on 18-oct-19.
In my case, I was cheated to pull high brokerage amount from me.
I informed the same to customer care on 18-oct-19, MR Ashish the customer care manager informed me issue will be resolved, I have been following up with customer care, they are saying you will receive call, but I didn't receive any call.

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Dec 5, 2019

Complaint marked as Resolved

Angel Broking customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2019

Angel Broking Customer Care's response Hi Hari,
Greetings!
Our team has spoken to you & we hope your query is resolved. In case you have any other queries, write to us at [protected]@angelbroking.com.