[Resolved]  Anna University — Transcript fee for WES paid but status shows not paid

I have applied transcripts for WES via Anna University transcript portal. I paid the fee of Rs.2543 via Gpay to Anna University. The transaction is successful from my bank and the amount also debited. But I didn't see it successful in the Anna University website. It still shows the amount is not paid. I contacted my bank and they advised me to check with the beneficiary as the transaction is completed in the bank. I tried to reach the contact numbers given in Anna University website but nobody is picking up the call. Because of this am unable to proceed further. Please do the needful. Payment reference number[protected].