Apollo Hospital — billing department

Address: Khordha, Odisha, 751005

Person appointed in the billing department for apollo bhubaneswar, doesn't know how to speak with patient, we pay huge amount of money to get treated ourselves, but the billing department gives a statement as this cannot be done that cannot be done as we are not sitting for you. I dont understand if this is the behaviour of the such a reputed hospital where doctors are extremely talented and cooperative and the service department is horrible. Either before hiring should be given training as how to deal with customer or should be fired immediately based on consumer feedback. The billing department even have a statement as i shouldnot ever come for any treatment to apollo, if i being a salaried person can be treated like this, i dont know how bad they would be treating the poor people.