[Resolved]  Apollo Hospital — non receipt of deposit money from hospital after settlement of claim

Sir,
I was admitted to apollo hospital belapur navi mumbai on 14th jan 2018, under diagnosis of haematuria, and got discharged on 16th jan 2018. My uhid is anm1.[protected] patient id anmip11349. An amount of rs.10000/- was taken as deposit at the time of admission. But when discharged, they deducted rs.2122/-as disposables and refunded rs.2898/- keeping rs.5000/- with them stating same will be refunded after settlement. My insurance company settled the claim, bill no. Anm-icr-5890 amount of rs.37877/- by neft no.[protected] to their bank (Canara) 6370, 7627 on the 1st of feb 2018. Unfortunately my deposit money was not refunded till date., repeated telephone calls were made no joy. They said they will call me back but never called back. Another amount of rs. 10000/- was also deposited on my second admission patient no. Anmip11853. Which is also pending, kindly do the needful for a speedy action
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Oct 14, 2021
Complaint marked as Resolved 
Received my payment after 20 days
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Apollo Hospital Customer Care's response
Dear Jose,

Apologize for the experience you have faced. Our team will get in touch with you at the earliest.

Regards,
Team Apollo Hospitals
 
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