[Resolved] Apollo Pharmacy — about points

Vangaala Dharani

from Hyderabad, Telangana

May 20, 2019

Address: Velugodu ..mainroad, 518533

Respected sir

Today i went to apollo pharmacy velgode branch
I bought one medicine
I told to store in charge
Sir please told me balance with minus of health credits

He asked me
Previous time where you purchased medicines
I reply
Sir i bought in nandyal branch

Then incharge tell like these

It is not possible to minus the health credits in this branch
Because you buy in another branch

Please help me in this issue thanking you awaiting for your response
My suggestion is this person is not suitable for this branch incharge post

Thanking you

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Jun 23, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0519-33 in your mail to enable us to address your concern on priority.