[Resolved] Apollo Pharmacy — always giving the duplicate invoice for every purchase

S.Madhusudhanan

from CHENNAI, Tamil Nadu

Aug 31, 2019

Address: chennai, Chennai, Tamil Nadu, 600075

We bought vaccination medicine for our kid on rainbow hospital guindy. The medicine was bought in nandanam (Chennai) apollo pharmacy. They have given the duplicate invoice copy to us.
We have apollo munich health insurance and the claim for this is rejected due to duplicate invoice.
The attached is the copy of invoice. As a consumer i have right to get the original invoice. I called to apollo pharmacy customer care regarding the issue. No use and no response from them.
I am very much disappointed.

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Oct 4, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0919-07 in your mail to enable us to address your concern on priority.